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Case Studies

Examples of how we’ve helped our wonderful clients.

Distribution Client

Telecoms Case Study

LMS was introduced to the client via a mutual contact. With their business growing, and plans to open new sites, the client needed us to assess their telecoms as their existing system was holding back growth.

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Manufacturing Client

IT Case Study

Successful business in the rubber moulding industry, based in Hampshire.

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Property Client

IT Case Study

Independent estate agent – in business since 1981.

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Service Delivery KPIs July 2018

12 secs

Average Waiting Time

605

Reactive Tickets Closed

87.89

Same Day Fix (Calls)

67.77

Same Day Fix (All Sources)

100%

Overall SLAs Met

99.69

Client Satisfaction