Managed IT Services
There’s a lot of wonderful technology out there but unless you have the expertise to back it up, it’s more than likely to cause more problems than it solves. With managed IT services from LMS, you’ll be able to make sure the systems you have in place actually help you achieve your business goals rather than being a hindrance.
We’ve put together our Managed IT Services to make your life easier, the main point being everything is fully managed for you- you don’t have to worry about a thing because we’ll manage everything on your behalf. This kind of outsourcing is often referred to as Virtual IT Management, and it’s not to be confused with consultancy (although we do that too). It’s all about making the tech in your company work for you, rather than reinventing the wheel and spending a fortune on something new. Not only will you benefit from our extensive experience in the industry, you’ll also have more money to play with as your capital expenditure can be greatly reduced.
We’re all about making technology work for business, but we never underestimate the importance of building lasting relationships with the people behind the companies. This combination of technical expertise and customer care, along with our strong connections with leading manufacturers means we’ve got every angle covered.
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Service Delivery KPIs July 2018
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met