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Telephone Systems

 

Our unique offering of fully integrated IT and telephony services positions us as market leaders, and
makes us the perfect partner for your business. We can offer you a broad choice of telephone systems
based on the size and requirements your individual organisation, which can all be fully scaled and
adapted as you grow.

With the ISDN switch-off becoming an ever-nearing reality, there’s no better time than now for many
businesses to review your existing telephone systems. We are not tied to a particular manufacturer (for
instance Panasonic, Avaya, Mitel, NEC or Siemens), which means we are able to offer impartial advice as
to whether to stick with an on-premise PBX (with either ISDN but more often than not, SIP), or whether
to move to a fully-hosted VoIP solution or virtualized 3CX PBX.

As experienced strategists we create bespoke solutions that allow you to streamline your operations,
reduce costs and boost productivity. We also offer remote support, round the clock monitoring and
maintenance options.

Choosing LMS as your partner for your telephone system means you’ll be able to take advantage of a
range of benefits.

Benefits include:

  • Unrivalled experience and expertise
  • Project management
  • Staff training
  • Cost efficiencies
  • Exceptional support and customer service
  • Integrated IT and Telephony
  • One single point of contact

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To find out more about our telephone systems, contact us today on 0330 088 2565

Contact LMS Group

Service Delivery KPIs July 2018

12 secs

Average Waiting Time

605

Reactive Tickets Closed

87.89

Same Day Fix (Calls)

67.77

Same Day Fix (All Sources)

100%

Overall SLAs Met

99.69

Client Satisfaction